June 18, 2026
Reinventing protection with AI
How we transform our business operations to better serve our clients while keeping our people at the core.
1 minute
Matthieu Caillat
Group Chief Technology & AI Officer, Chief Executive Officer of AXA Group Operations
AI is not only about efficiency. It’s about protecting our customers better.
We are committed to a responsible approach to AI: secure, ethical, and always guided by human judgment, so innovation never comes at the expense of trust.
Discover how AXA's AI use cases improve customer protection
AXA is at the heart of AI innovation
Explore our conversations with leading AI partners on responsible AI, the future of work, and emerging risks
Future of Work
From career ladder to climbing wall: AI & the future of work with LinkedIn
Karima Silvent
Deputy General Secretary, in charge of Human Resources, Compliance, Audit, AXA EssentiALL and GIE AXA
AI is a human journey. At AXA, AI helps people grow. We’ve invested for years in training and AI fluency so our teams can test, learn and shape the way they work. I believe AI is a human journey - it is about how we adopt and use.
AI at AXA - Key figures:
- 70% of AXA employees are confident in AI.
- 400 use cases identified, tested and now in the scaling phase.
