Our Commitments

Our vision about Sustainability involves striking a long-term balance between environmental, social and economic concerns.

Rise of a small mutual insurer from Normandy

AXA’s origins can be traced back to a small mutual insurer from Normandy: Ancienne Mutuelle de Rouen, created in the early 19th century and specialized in property and casualty insurance.

Claude Bébéar joins Ancienne Mutuelle de Rouen as deputy director. 

The company’s new headquarters are inaugurated in Belbeuf, against a backdrop of widespread social unrest in France (May 1968).

Claude Bébéar becomes CEO of Ancienne Mutuelle at the age of 40.

Ancienne Mutuelle changes its name to “Mutuelles Unies”. 

In the post-war period, the insurance industry is struggling. The creation of the French social security system in 1945 deprives mutual insurers of a large part of their business by providing workplace accident and illness cover for workers. However, carefully led by its manager André Sahut d’Izarn, Ancienne Mutuelle emerges from this period in quite a strong position. It even welcomes on board several small regional mutual insurers. 

In this environment, a young Claude Bébéar joins the company “a bit by chance” in 1958. Sahut d’Izarn, looking for a future successor, adopts him as his protégé and trains him up on the business’ specific demands. 

Claude Bébéar eventually takes the company’s helm in 1975. He is 40 years old, with a modern vision for insurance and already the firm belief that to be sustainable, it is essential to become international and anticipate societal changes…

1975

1978

The inauguration  of the new headquarters in Belbeuf

22,000 m2 of extremely modern offices, with construction costs representing almost 10% of the company’s assets! A crazy project, but the stakes are high: Ancienne Mutuelle’s new headquarters in Belbeuf must make it possible to break away from the image of a “small provincial mutual” and empower its employees to dream.

In 2018, after 43 years at this historic site, AXA moves to Isneauville, a few miles away, with offices that are…extremely modern!

How AXA became a multinational

AXA makes its mark in France

In France, after 25 years in opposition, a left-wing government takes power in 1981. This brings the looming possibility of major nationalization programs targeting private insurance companies.

“Mutuelles Unies” acquires Drouot, which immediately gives it a nationwide presence in France. 

The AXA name, which can be read in all languages, is launched. However, the Group’s various companies do not switch to the AXA brand until the early 1990s.

The Group holds its first “major” seminar, bringing together 86 executives in Niger’s Ténéré Desert.

Compagnie du Midi is acquired, AXA is now listed on the stock market.

The Group takes its first international steps, moving into the UK, Netherlands and Germany.

The Drouot Group, France’s leading insurer, is afraid that it might be included in the list of the next firms identified for nationalization and discusses opportunities for an alliance with Claude Bébéar. In 1982, following several incredible developments, AXA – still known as “Mutuelles Unies” – acquires Drouot. This is followed by two further acquisitions – the Présence Group (1986) and Compagnie du Midi (1989) – which propel AXA into second place on the French insurance market, behind UAP.

However, in 1986, the saying “three’s a crowd” proves right as disputes start to flare up between Drouot, Mutuelles Unies and Présence, as each of the Group’s components looks to take center stage. To bring everyone on board for the strategy, Claude Bébéar and his chief of staff Françoise Colloc’h take all the executives off to the Ténéré Desert. This shared experience paves the way for a truly united group and support for one single name: AXA.

AXA, world leader for insurance

The early 90s are marked by three main events: the fall of the Berlin Wall, the Gulf War and a major economic recession. This challenging period also opens up opportunities for those who know how to capitalize on them. 

A majority interest is acquired in the US life insurance firm Equitable.

AXA Hearts In Action is created, AXA’s employee volunteering program. 

The “Ambitions 2001” strategic plan is launched. Objective: to be the world number 1 by 2001.

The Group takes its first steps in Asia, acquiring an interest in the Australian group National Mutual and its Hong Kong-based subsidiary.

AXA merges with UAP to become France’s number 1 insurer and considerably strengthens its presence in Europe.

AXA acquires the US firm Equitable. With this acquisition, AXA establishes itself as a leading international group.

The second key milestone from this decade takes place five years later. To widespread surprise, AXA “absorbs” UAP, which is twice its size. This deal creates France’s number 1 and the world’s number 2 insurer. 

AXA follows this with a series of acquisitions, buying out the Japanese company Nippon Dantai and taking over Guardian Royal Exchange, enabling it to strengthen its presence in 15 countries and move into the health segment through its subsidiary PPP Healthcare. The Group continues to invest in health then in research in order to take action for collective progress by protecting what is most essential for people: their health.

In 1999, eight years after being created, Direct Assurance opens its Internet site. The Group’s digitalization is underway.

At the dawn of the new millennium, AXA becomes a global leader. More than ever, its success is built around a shared culture.

Claude Bébéar

“This condition is essential for developing a shared economic adventure”

Faced with the crises, AXA strengthens its organization  

2001 is marked by the bursting of the dot-com bubble and the tragic September 11 terrorist attacks. A perfect storm…

Henri de Castries takes over from Claude Bébéar.

The Swiss firm Winterthur is acquired. The quality of the integration process highlights AXA’s expertise in this area. 

AXA is the number 1 global insurance brand in the Interbrand rankings.

As soon as he takes office, Henri de Castries chooses to sell off the US investment bank Donaldson, Lufkin & Jenrette (DLJ) and target operational excellence for the Group’s core business areas (insurance and asset management).

The Group organizes itself to weather this storm: rolling out a plan to reduce spending, turning around its technical results and further strengthening its risk management, with the creation of Group Risk Management which objective is to analyze the Group’s risk exposure and appetite with a more in-depth approach and to prepare for future new regulations (Solvency 2).

In 2006, the economic environment is positive again. AXA returns to profitable growth, acquires the Swiss firm Winterthur and starts investing in emerging markets.

When the subprime financial crisis breaks out in summer 2007, AXA has learned the lessons from 2001. Thanks to its efficient internal risk management system (GRM), the Group is affected, but shows its resilience, without public bailouts.

In this volatile environment, AXA remains convinced of the importance of its long-term commitments to its customers and society in general. In line with this spirit, AXA launches the AXA Research Fund to improve the understanding and prevention of major risks around the world. The AXA Research Fund further enhances the wide range of initiatives in place across the Group, which is committed to taking action on what counts for communities. Created out of the belief that science has a key role to play in meeting society’s major challenges, AXA sets out its commitment to help drive collective progress by supporting research projects focused on health, the environment, new technologies and socioeconomics.

Creating a new AXA

Earthquakes in Japan and New Zealand, Arab Spring, Eurozone crisis…Early 2010s prove to be a turbulent time.

The Ambition AXA strategic plan is launched, focused on a selective approach to mature markets, while accelerating emerging markets.

AXA is an official partner of the COP21 climate change event and divests its coal industry assets.

Thomas Buberl and Denis Duverne take over from Henri de Castries.

An innovation department is created to support the Payer to Partner vision.

With the acquisition of the XL Group, AXA becomes the world’s number 1 commercial P&C insurer. 

AXA builds on its robust growth in its target segments and key markets, while maintaining its strong commitment to combat global warming.

Faced with a constantly changing world, AXA understands that it needs to adapt. The Group launches Ambition AXA, its new strategy and “transformation” plan. 

The priority now is to no longer be present everywhere geographically, but to be where the business has added value, closely aligned with its customers’ needs. 

AXA begins to focus on the health, protection and commercial P&C segments, before Thomas Buberl, who has been heading up the Group since 2016, clearly identifies them as the Group’s new strategic priorities.

In these segments in particular, AXA will be able to innovate and offer new services for its customers. An innovation department is also set up to support the Group’s new Payer to Partner vision.

In 2018, with the acquisition of the XL Group, a commercial P&C insurance specialist, and the floating of AXA Equitable Holdings, the American life insurance and asset management subsidiary, on the US stock market, the Group’s whole profile is being transformed.

In 2019, AXA continues to grow in its priority segments and ramps up its commitments to fighting global warming. The Group launches a new climate strategy with a wide range of commitments, including measures ensuring alignment with the Paris Agreement, a strengthening of its coal policy, and the launch of Transition Bonds to facilitate decarbonization. 

Less financial risk, more insurance risk – at the dawn of a new golden age for insurance, this is the start of a new adventure for AXA in an increasingly volatile environment, with unprecedented climate and health risks, which AXA fully intends to take action on in order to protect what counts most for its customers.

AXA’s incredible adventure was born out of the dedication of a handful of men and women, led by Claude Bébéar, whose dream was to transform a small mutual insurer from Normandy into a world leader for insurance.

AXA’s adventure

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Discover the major periods of AXA's adventure

AXA’s incredible adventure was born out of the dedication of a handful of men and women, led by Claude Bébéar, whose dream was to transform a small mutual insurer from Normandy into a world leader for insurance. 

Financial Data

Our people

Present in 51 countries, AXA's 145,000 employees and distributors are committed to serving our 93 million clients. Our areas of expertise are applied to a range of products and services that are adapted to the needs of each and every client across three major business lines: property-casualty insurance, life & savings, and asset management.

Profile and Key Figures

As a global team with a huge range of different people from many nationalities, backgrounds and cultures, we want each and every one of you to feel included, supported and heard.

Inclusion for Progress

We are committed to reaching parity at top levels of governance by 2023.

Reaching gender balance

I’m thriving in a team that welcomes diversity.

Thrive within a Diverse Community

About Us

Act for Human Progress by protecting what matters

Our vision, purpose and values

New risks and new vulnerabilities are emerging creating an uncertain future for each and everyone of us. In this new world of interconnected and unpredictable risks, the need for more protection becomes an even more important mission.  

axa_manifesto_2023_va.pdf

PDF Document

AXA Manifesto - Why should the future be a risk?

AXA Manifesto

At AXA, we believe we are at a defining moment for our industry.   

As a world player, we have the means and the ambition to recast our role, acting for individuals, economies and society’s progress. Now is the time to infuse our iconic brand signature “Know You Can” with an even greater sense of inclusion and ability to reinforce our collective destiny, to further express our shared optimism in the future, the belief that progress can and must benefit all.   

To do so, AXA is asking a simple yet provocative question: Why should the future be a risk?   
By reinforcing our ability to anticipate and identify risks and to push further the boundaries of insurance notably by designing new prevention services. We can help people, businesses and society regain control over the future and make life safer, fairer and more inclusive for as many people as possible. 

If life is full of risks, at AXA we believe the future shouldn’t be one of them.  

"Why should the future be a risk?" | AXA

As one of the largest global insurers, our purpose is to act for human progress by protecting what matters.

Protection has always been at the core of our business, helping individuals, businesses and societies to thrive. And AXA has always been a leader, an innovator, an entrepreneurial company, fostering progress in all its dimensions. Our purpose also links back to the Group's roots. From the outset, AXA has been committed to acting as a force for collective good. From solidarity-based actions with AXA Hearts In Action to work on prevention issues with the AXA Research Fund and the fight against climate change, AXA has always been attentive to its social environment and embraced its responsibility as an insurer: responsibility for taking action upstream in order to better understand risks, with one goal in mind: to ensure better protection.

What’s our purpose? 📌 | AXA

Our values reflect the culture that the Group’s teams around the world live and express each day. The strength of AXA’s company culture and its outstanding managerial continuity over more than 40 years can also be seen in the proximity of its values across the various periods. Courage, Integrity, One AXA and Customer First are the four core values adopted by the Group since 2016.

Driving Progress 2023 strategy

Accessible PDF document

2022 Integrated Report

2022 Integrated report

Accessible PDF Document

AXA's Adventure

AXA's adventure

Our Purpose

Success of the AXA 2023 Group employee share offering

9M23 Activity Indicators

AXA completes the acquisition of Laya Healthcare Limited

This section provides access to the most recent press releases issued by the AXA Group.

Press Releases

"Employee shareholding is an integral part of the AXA culture and a way to share the value created by the Group."

Employee shareholding plays a major role in the AXA Group's strategy. It is essential that employees have the opportunity to become more involved in the Group's success by becoming shareholders. Helen Browne, elected employee shareholder representative to the AXA Board of Directors in 2020, looks back on the highlights of her term.

Employee shareholding is an integral part of the AXA culture and a way to share the value created by the Group

"Employee shareholding is an integral part of the AXA culture and a way to share the value created by the Group"

Our Risk Management Department plays a key role in the Group's strategy, as we strive to foster a "common risk culture"

Preventing risks and protecting our clients from them are at the heart of our insurance business. So that the future does not constitute a risk, AXA anticipates and analyzes them to offer protection solutions adapted to its customers.

"Our Risk Management Department plays a key role in the Group's strategy, as we strive to foster a "common risk culture"

Chief Risk Officer and member of AXA Management Committee

“Employee protection is an integral part of AXA's DNA"

AXA is proud to announce the launch of 'We Care', a comprehensive program designed to provide support to AXA employees at different life stages and during the moments that matter. It aims to provide AXA employees with the time, support, and resources to make personal and professional decisions with confidence.

“Protection is an integral part of AXA's DNA"

"A new dimension is opening up with the decarbonization of insurance portfolios"

As a global insurer and investor, AXA is keeping pace with major social and environmental changes. Aware of this responsibility, the Group has made its pioneering commitment to preserving the climate and biodiversity a pillar of its strategy. Today, on the occasion of the publication of its latest climate and biodiversity report, the Group is announcing new targets.

2023 Climate and Biodiversity Report

As a global insurer and investor, AXA is keeping pace with major social and environmental changes. Aware of this responsibility, the Group has made its pioneering commitment to preserving the climate and biodiversity a pillar of its strategy.

AXA Head of Communications, Brand & Sustainability

Healthanea: A new collaboration model for a new paradigm in access to healthcare

Two years ago, AXA launched the digital healthcare platform (DHP) in collaboration with Microsoft. Today the DHP has been rebranded as Healthanea. Delphine Icart, CEO of Healthanea, shares the ambition behind the new company, which wants to change the collaboration model in healthcare.

Announcing Healthanea: A new collaboration model for a new paradigm in access to healthcare

Leader's voice

Discover our new section which gives voice to #AXA's leaders on news and topics that matter to us.

A place which gives voice to AXA's leaders on news and topics that matter to us.

Leaders' Voice

Leader’s Voice

Present in 51 countries, AXA's 145,000 employees and distributors are committed to serving our 93 million clients. Our areas of expertise are applied to a range of products and services that are adapted to the needs of each and every client across three major business lines: property-casualty insurance, life, savings & health and asset management.

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AXA is committed to valuing and supporting its employees over the age of 50

AXA announces the signature of a Charter and its 10 commitments aimed at enhancing the role and place of employees over the age of 50 in the company.

AXA is committed to valuing and supporting
its employees over the age of 50

News

AXA Future Risks Report 2023

Special 10th edition

Experts Top 10 risks ranking

of experts think that risks are more and more interconnected

of people think that our society needs to take risks to progress

of people feel vulnerable to cyber-risks in their daily life

of experts say risk of massive cyberattack is significant at a global level

Cyber

Artificial Intelligence

Geopolitics

Download the full report

Special 10th edition - AXA's report has brought a unique overview of tomorrow's major risks provided by an annual survey.

AXA supports women in sports: The opening of the AXA Melwood Training Centre for Liverpool FC Women

AXA became the naming partner of the AXA Melwood Training Centre of Liverpool FC Women’s team

In a groundbreaking move that celebrates women in sports, AXA has reaffirmed its unwavering commitment to gender equality by inaugurating the AXA Melwood Training Centre to the Liverpool FC Women’s team.

The opening of the AXA Melwood Training Centre for Liverpool FC Women

AXA launches We Care program for all employees worldwide-.pdf

PDF Format

Today, AXA goes one step further in its global health and well-being offering for its employees by announcing the launch of its ‘We Care’ program, designed to provide support to AXA’s workforce at different life stages and during moments that matter.

AXA launches ‘We Care’ program for all employees worldwide

Press Release

AXA launches We Care program for all employees

All around the world, women are disproportionately impacted by risks. Either because they are under-protected or over-exposed to risks. We have a responsibility to do more.

Being a woman shouldn't be a risk

All around the world, women are disproportionately impacted by risks

Despite chaotic months of lockdowns and restrictions, Maria has kept her spirits up selflessly attending patients amid the coronavirus outbreak. According to her, being a doctor is a vocation, not just a job, and showing genuine empathy is a crucial aspect of the healing arts. Her mother, a chief nurse in the emergency department, sparked her interest in medicine from an early age: “Ever since I was a child, I observed my mom’s compassion for patients and their families, her kindness. She was my inspiration.” Years later, she’s carrying over these qualities to perform her duties to the best of her ability.

Establishing a bond of trust is important, especially during a pandemic: “Each patient and disease have their own complexity and require an individual approach. I think first of the pain and anguish of the other. I put myself in his shoes to be able to help him better. In the end, it is not only about medical knowledge but also listening and communicating.”

Meet Maria, a doctor from Bogotá, Colombia, who shows grit and empathy towards people who need her most. Having joined the ranks of Emermédica eight years ago as a general practitioner, she's selflessly dedicated to her job which is her passion and her daily mission.

When Maria's path was all mapped out, thanks to the unconditional support of her entire family - especially her two kids - she got herself involved in sports.“I was a professional speed skater and competed at international level. Combining this passion with my studies helped me get more organized and turn my goals into reality.” This unconditional fan of racing cyclist Nairo Quintana displayed courage to take the Hippocratic Oath. Care, self-sacrifice, and dedication are Maria’s daily mission now.

The current Covid-19 situation has only strengthened Dr. Maria’s conviction and desire to improve healthcare in Colombia. The pandemic has exposed the lack of vital health infrastructure. Teleconsultation has helped address this issue, breaking down barriers in healthcare: “With Emermédica, we also deliver homecare services to prevent overcrowding in emergency departments. This, in turn, reduces the number of hospitalizations and ensures the services are not overwhelmed.”

According to Maria, “the main advantage of telemedicine is that the patient is at home, together with his family. He does not have to wait or queue; he’s less stressed. This digital solution serves us well, especially when it comes to supporting the elderly or people with disabilities.” Indeed, teleconsultations leave more time for symptom assessment, can help reduce unnecessary hospital trips, and shorten the time from one consultation to another. On the bright side, this way of working has also strengthened teamwork: “Coordinators distribute tasks and monitor developments more efficiently. This helps us improve the quality of care day after day”.

Resilient in the face of crisis, Maria feels optimistic about the future:“The pandemic has turned everything upside down, but you have to view things in a positive light, especially in relation to health education. Another pandemic may happen but now we are all better prepared to face it. This situation made us realize that we should take nothing for granted. Creating space for compassion, empathy and learning is key for future generations”.

Emermédica is a leading Colombian healthcare provider with more than 30 years of experience, supported by AXA COLPATRIA. Present in 8 cities in Colombia, the Atlantic Coast, and the Coffee Triangle, Emermédica also provides international coverage in 13 countries, delivering quality care and services for every need.

AXA

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AXA is committed to valuing and supporting its employees over the age of 50

About Us

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Act for Human Progress by protecting what matters

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Our vision about Sustainability involves striking a long-term balance between environmental, social and economic concerns.

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Maria, a doctor from Bogotá at Emermédica, shows grit and empathy towards people who need her most.