Mirjam BambergerChief Strategic Development Officer, AXA in Europe & Latin America
October 5, 2022
Introducing a Paradigm Shift in Customer Protection
Consumer protection has become a prominent topic these days. Inflation is wiping out millions in value, a risk-averse Wall Street is struggling to get back up to its feet again. Economies grapple with inflation. And consumers grudgingly buy "shrinkflated" products from the supermarket shelves. It is in this moment, when UK's Financial Services Regulator introduces a paradigm shift to the industry. The FCA's new ruling on Consumer Protection is a must read for an indicative route across European markets on customer conduct.