2017 Integrated Report, In Real Life
For the second year, AXA is publishing an Integrated Report that provides an enhanced understanding of how the Group creates value today and in the long term, not only for its shareholders but for all its stakeholders. In this new edition, AXA has sought to measure the real impact of its strategy on the daily lives of its customers and chose to hear their voices.
“Our purpose is to empower our customers through greater peace of mind and the assurance that their lives can be safer, healthier and full of opportunities. We must build the trust and understanding that create a strong relationship, as the bedrock of our insurance business.”
We met our clients, partners and agents to understand the impacts of AXA’s transformations on their actual lives. Do our solutions really simplify our customers’ everyday lives? Do our innovations give them access to new uses? What does it mean for an insurer to be closer to its customers? We asked them.
AXA’s business has long-term economic, environmental and societal impacts. With this in mind, we have published our second annual integrated report, analyzing our strategy and results through environmental, social and governance criteria.
By protecting companies and consumers from everyday risks, insurers provide the peace of mind required for entrepreneurship and innovation.
The value created by AXA cannot be measured simply in financial terms. We use capital to generate not only financial wealth, but also human, social and societal benefits. AXA considers its value chain through the eyes of its stakeholders to better understand how its products, services, investments and practices create long-term value for society.
Through its investments, activities and strategic focus, AXA is a responsible actor and attentive to its environment. AXA’s initiatives cover all of these goals, we highlight six of them here.