Integrated Report Team Editor
April 24, 2019

AXA-ING partnership: Starting from customer needs

In June 2018, AXA and ING announced a strategic partnership to co-create an innovative digital global insurance platform. The resulting project aims to achieve this goal in record time, using agile work methods and an original approach centered on customers and their lifestyles.
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This iterative process continues even after the launch of new solutions. Once a solution is implemented in one country, it is enhanced by feedback before being implemented in another. “This ongoing conversation with customers enables us to find the best possible match for their current and future needs.”

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