January 13, 2016
Helping our clients in a crisis situation
The year 2015 was marked by numerous tragedies, and the insurance industry - particularly via its assistance business - has had to face various crisis situations (earthquakes in Nepal, Paris attacks, hostage-taking in Mali, etc.). In such situations, the keywords are reactivity and anticipation. Doctor Alain Gergereau, Deputy Director of International Medicine for AXA Assistance and a SAMU emergency physician, explains how the Group has successfully adapted its services to give its clients greater protection.
