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Corporate Responsibility

Collecting feedback and Measuring Employee Engagement

AXA regularly seeks feedback on the employee experience and employee engagement levels.

Pulse surveys are short and focused employee surveys measuring a few components at a time, helping quickly identify areas of improvement. AXA conducts regular global Pulse surveyon topics in line with our cultural and organizational strategy. The global surveys go to all AXA employees (107,000+) in 19 languages. AXA also conducts ‘ad hoc’ pulse surveys, among sub sections of the employees, on topics that are relevant at specific moments in time for the organization, such as relocation to a new building, town hall given by the CEO or management team, and during specific moments that matter in the employee experience, such as onboarding or during a parental transition. Pulse surveys have allowed AXA to implement a ‘fast feedback’ culture since they allow for employees to share feedback on a regular basis throughout the year and not wait for a once per year survey.