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2019 Integrated Report

Being a partner to 108 million customers means listening to help them achieve their goals, being inspired to invent new ways forward for the future and taking action day by day with all AXA’s experts. This fourth Integrated Report explains how the Group brings solutions to its customers and measures its impact on society to promote progress.

Understanding our strategic vision

In a joint interview, Denis Duverne and Thomas Buberl exchange on AXA’s purpose as well as strategy and perspectives for the Group.

Thomas Buberl, Chief Executive Officer of AXA

“Our purpose – acting for human progress by protecting what matters – reflects our aim of helping our customers and society as a whole to move forward."

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Denis Duverne, Chairman of the Board of Directors of AXA

“Given its sound understanding of risks, AXA has two main responsibilities: to share its knowledge with a view to helping make society more resilient, and to lead the way with pioneering and impactful commitments."

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Sharing our action

AXA builds on a sound knowledge of its customers to invent useful, innovative solutions.


The new face of health insurance

Working alongside patients and health professionals, the insurer’s role has been transformed. AXA is building on technological innovation and analyses of the needs of patients, doctors and care givers, supported by increasing volumes of data. The Group is positioned as a partner of customers’ health to become a facilitator, advisor and coach.