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2021 Integrated Report

2021 Integrated Report

Accessible PDF documentPDF 9.2 MbApr 13, 2022

Live progress. Our purpose, to “act for human progress by protecting what matters” is a long-term direction. But it’s also an ongoing reality for the Group’s 149,000 employees and agents who, day after day, invent services and solutions to better support our customers and guide society to a sustainable future.

Live reporting on this progress is the ambition of our 2021 Integrated Report. Why “live”? Because to register our progress as it happens, we’ve interviewed more than 20 project leaders worldwide. Because we’re delivering indicators that demonstrate the advances made by the Group. And because we’ve decided to launch this new edition with a webinar open to everyone.