We have succeeded in winning the confidence of 103 million clients worldwide. But that confidence is constantly being challenged: in an extremely competitive environment, our clients are becoming better informed and more demanding every day. We must continue to listen to them and to offer them well-differentiated, innovative products and services.
One of AXA's key commitments is digital transformation to cater to the new habits of its clients.
Every year, in order to stimulate and challenge the creativity of the teams, we organise an internal event, the "Innovation Awards". It's an opportunity to promote new solutions, which are increasingly innovative in terms of service to our customers to help them to take care of their health, prepare for retirement, protect their loved ones and their property, or get the best return on their savings.
New sales, advice and service platforms, provided online and on mobile phones, or community platforms, online savings management software, health prevention programmes, health protection products... all have been awarded prizes and are just some of the challenges that AXA intends to rise to.
I like working in an innovative environment. At AXA, I design smartphone apps to give our clients instant access to their insurance.