Developed jointly by RobecoSAM and S & P Dow Jones Indices*, the Dow Jones Sustainability World Index features only global sustainability leaders. The purpose of this index is to track and rank the leading sustainability-driven companies worldwide, based on an analysis of Environmental, Social, and Governance (ESG) factors. It is recognized globally as a unique reference point in the field of sustainability. AXA has been included in the DJSI Index since 2007.
This year, AXA’s overall score remains stable at 85/100, while the industry average decreases, pointing to a more stringent analysis by RobecoSAM. As a consequence, AXA’s ranking moves up from #5 to #2 in the industry.
AXA’s score in the environmental and social dimensions increases. Among the different criteria, the following can be highlighted:
- “Customer Relationship Management”: The AXA Digital Marketing strategy is positively assessed by RobecoSAM in a context of marketing practices increasingly shifting to online services. Moreover, this section encompasses the positive evolution of customer satisfaction performance.
- “Business Risks and Opportunities”: AXA’s ESG integration process - both in the investment and the insurance sides of our business – are assessed positively. For instance, our underwriting processes include an analysis of ESG risks.
- “Human Capital Development”: AXA improved significantly in this section reflecting the constant efforts and achievements of the Group in terms of employee training and professional development.
- “Financial Inclusion”: In 2016, AXA launched an Emerging Customers initiative dedicated to developing and distributing specific offers to protect the rising middle class in emerging countries. AXA notably increased its stake in MicroEnsure, a leading micro-insurance specialist in Asia and Africa.
Since 2006 when AXA was first rated by RobecoSAM, our performance has increased by 23 points, reflecting the growing importance of Corporate Responsibility (CR) in our Group’s strategy. Throughout the years, CR has increasingly been integrated into our business processes, as well as in our interactions with all our stakeholders. We believe this contributes to AXA’s growth, profitability, brand and human capital development, while addressing environmental and societal concerns. The 2017 score is the result of the collective efforts of AXA’s entities and professional families, which drove it to the second place in the global insurance sector.
In 2016, AXA revised and restructured the Sustainability Index it has used internally for assessing the sustainability performance of its local entities since 2010. The AXA Sustainability Index is based on the Dow Jones Sustainability Index’s criteria. Since 2010, this tool has been sent to most of AXA entities so that they can assess their performance. This process and its results are fully disclosed in the 2016 Integrated Report.
AXA's historical DJSI performance
Besides the DJSI, AXA is also present in other ESG Indices: FTSE4 Good, Euronext Vigeo (World 120, Europe 120, Eurozone 120, France 20, Ethibel Sustainability), MSCI, Oekom, Sustainalytics and Carbon Disclosure Project (CDP).