"But what I discovered, the big lesson I learned from the program is, although they possessed intellectual knowledge of these technologies, what was missing was what I call ‘the enjoyment factor’ – an emotional capacity to simply derive pleasure from using them. Because that’s what makes us spend so much time on this stuff. I think recognising the pleasure that social media bring and the way they make life easier was the key to everything I could pass on to my mentee. And it’s something that I had never really realised myself, because it’s such an integral part of my life.”
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