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Everything we do here at AXA is designed to support people with high-quality service. Nothing is more important to us than to ensure our customers’ peace of mind when they need it most.

The Claims teams are there to support our customers at all stages of their lifecycles. They are the cornerstone of our customers' satisfaction. Their aim is to guarantee a positive experience for our clients when it comes to claims coverage, disputes and assessment.

Your role

On the team, you will be responsible for:
- claims processing and quality management
- dispute management, settlement negotiation, fraud investigation
- working with sales and distribution teams to ensure that the client experience is consistent and positive
- strengthening and developing the partners network to ensure a high level of service quality.

Your profile

Do you have training in liability law and a thorough understanding of industrialization processes and information systems? Do you have demonstrated problem-solving abilities and a remarkable sense of service? Explore our job opportunities!

Marco Antonio
Motor and P&C Claims Director, Mexico

My work is never routine. Within an insurance company, there are few areas like mine where you have the opportunity to serve many people, every day. My job gives me the chance to innovate using new processes and new technologies, making the company more agile and more efficient. For example, we developed mobile solutions that allow customers to assess their loss online, based on photos uploaded to the Internet.