Group Employee Benefits - Installations Analyst

Location NC, United States
Experience level Experienced Hire
Job details sector Sales and Distribution
Apply before Date not available

Incumbent will be a member of the AXA Employee Benefit's Implementation team responsible for timely and case structure ds as assigned during the implementation process.  This includes:
• Update sold plan design within AXA systems to conform with case structure for new business and group level changes
• Support the New business team with high level scrub on new business and follow up of missing requirements
• Assist with the generation of customized benefit summaries and rate grids
• Maintain acceptable production turnaround times
• May provide technical training to the Employer
• Responsible for triage, tracking and resolution of escalated issues during the submission process
• Interact with internal AXA teams (Sales Executive, FSC, Operations, IT) to ensure common agreement of sold plans

In support of the above functions, incumbent will:
• Effective collaboration and communication with personnel at all levels
• Proactively anticipate operational problems and assist with the development of process improvements for the department
• Serve as a resource to business partners and co-workers
• Ensure timely internal communication to Sales, Implementation Management and New Business team members as well as to Employer and Broker/AXA Advisor
• Demonstrate proactive behavior and exercise initiative in problem solving

Required Qualifications:
• Three years of group insurance experience with familiarity of Life/AD&D, Dental, Vision, Short and Long Term Disability (doesn't require Life and Health Insurance License)
• Proven ability to manage multiple projects at a time while paying strict attention to detail to ensure timely turnaround
• Excellent listening and presentation skills
• Excellent verbal and written communication skills

Preferred Qualifications:
• Incumbent must demonstrate proficiency with leveraging technology to optimize initial Employer Experience
• Incumbent must have experience with external Enrollment platforms, bSwift platform a plus.
• Ability to operate in a challenging, nimble and fast-paced team environment
• Possess a high level of reliability, responsibility and organization
• Foreign language speaking (e.g., Spanish) incumbent a plus

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

We have been providing stability and reliability to our clients since 1859 to help them live their lives with confidence, to give them peace of mind, and enable them to realize their dreams for their loved ones and their legacy.
As an employer AXA is committed to creating an environment where everyone feels completely comfortable bringing their true selves to work every day. AXA US has been recognized and certified as a great place to work by the Great Place to Work Institute.
We provide our employees opportunities to move within our organization so they can grow their career and skills without ever having to leave AXA.  Almost 40% of our open jobs are filled with current employees.

NOTE: AXA participates in the E-Verify program.


In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.


AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.