Employee Benefits - Commissions Analyst

Location NC, United States
Experience level Experienced Hire
Job details sector Operational Excellence
Apply before Date not available

This position will be a part of AXA's Employee Benefits Business and will support Commissions and associated Customer Service functions.

This position will be tasked with the following responsibilities:
• Directly interact with Sales Executives, Field Service Consultants and Brokers to address commission related inquiries and escalations.  
• Support the set-up and maintenance of compensation arrangements and hierarchies for EB Brokers, Agents and Firms. 
• Conduct quality control on commission payments and audit compensation plans
• Support testing of new commission features
• During peak periods, support the larger Employee Benefits Customer Service team to handle email and call volumes.

• Customer Service and Relationship Management experience with demonstrated proficiency in responding to customer requests, problem solving and processing administrative transactions.
• 2 years' experience performing Commissions administration and/or providing general Customer Service
• Knowledge of Group Benefits products a plus
• Team player with an ability to effectively manage multiple tasks and priorities and demonstrate flexibility in a fast-paced and demanding environment
• Strong and effective verbal, written and analytical & excel skills (pivot tables)
• Solutions-focused and creative individual driven to make current processes more effective and efficient

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

We have been providing stability and reliability to our clients since 1859 to help them live their lives with confidence, to give them peace of mind, and enable them to realize their dreams for their loved ones and their legacy.
As an employer AXA is committed to creating an environment where everyone feels completely comfortable bringing their true selves to work every day. AXA US has been recognized and certified as a great place to work by the Great Place to Work Institute.
We provide our employees opportunities to move within our organization so they can grow their career and skills without ever having to leave AXA.  Almost 40% of our open jobs are filled with current employees.



NOTE: AXA participates in the E-Verify program.
In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.
AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.