The Process Owner for New Business will understand the NB process from end to end and how the input/output affects our internal/external customers as well as our employees. This role is required to have an understanding of how each process fits into the overall scheme of the business and what is strategically important about the process. This person will also determine how each process operates and makes sure the process is documented and updated regularly. The process owner interfaces with business leadership, other Business Process Owners, IT/Technology groups to ensure that process improvements are delivered effectively – logistics, scheduling, reporting, training, etc. This person will act as a change agent in the organization by driving change and implementing continuous improvement processes, while utilizing and improving existing methodologies The Process Owner must be capable of working independently with limited direct supervision. This position requires a self-directed individual capable of problem solving, analysis, small group facilitation, consensus building, leadership, and innovative thinking.
Knowledge of current NB systems and how they work, NB Product knowledge, Knowledge of current NB processes, Intermediate Excel Knowledge, Ability to communicate effectively with all levels of organization, Ability to assess situations from different perspectives and offer solutions (Users, IT, company, department, customer), Carries a sense of urgency through all interactions both internal and external, Excellent oral and written communication. 5-7 years in a finacial operations department with a preference for 3-5 years spent in a case management or a call center support role
Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.
We have been providing stability and reliability to our clients since 1859 to help them live their lives with confidence, to give them peace of mind, and enable them to realize their dreams for their loved ones and their legacy.
As an employer AXA is committed to creating an environment where everyone feels completely comfortable bringing their true selves to work every day. AXA US has been recognized and certified as a great place to work by the Great Place to Work Institute.
We provide our employees opportunities to move within our organization so they can grow their career and skills without ever having to leave AXA. Almost 40% of our open jobs are filled with current employees."
NOTE: AXA participates in the E-Verify program.
In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.
AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.