Senior Manager – Systems Analyst (Syracuse or Charlotte)

Location NY, United States
Experience level Experienced Hire
Job details sector Information Technology
Apply before Date not available
Responsibilities include:
  • Serve as an influential intermediary between the lights on support team, other IT teams and business clients.  
  • Oversees the day-to-day efforts of the area’s lights-on team, including assigning and assessing work, coaching, and facilitating standup meetings.
  • Resource management of workload for large team.
  • Responsible for managing, analyzing, improving and reporting all aspects of the lights-on work requested and provided by the data area.
  • Participate in a network of similar representatives from other IT lights-on teams.
  • Play the advocacy role for lights-on activity to ensure results for the business clients in all phases of the solution development lifecycle:  initiation, analysis, development, testing, implementation and post implementation follow up. 
  • As a partner with the business, closely monitor progress to ensure that the emerging solution meets the demands of the user stories or requirements.
  • Work closely with technical leads on the application development teams to refine the solution design, methods and outcomes for lights-on activities. 
  • Work very closely with formal and informal testing teams to proactively ensure quality design and code are rolled out. 
  • Drive insights from data to identify and implement continuous improvement, streamlining of batch processes and automation opportunities.

  • 4+ years of IT experience in the software development cycle
  • Broad knowledge in Data Warehouse, MDM, Big Data and reporting platforms
  • Good knowledge in technologies like DataStage, Hadoop, MDM, OBI or Tableau is a plus
  • Strong interpersonal / relationship management skills, able to foster working relationships within the team, across IT and with business colleagues
  • Strong influencing, negotiation and requirement gathering skills
  • Strong knowledge of complex software development concepts and development methods
  • Strong knowledge and application of various software development life-cycles and techniques (e.g., traditional and agile)
  • Strong Knowledge of business and technology practices and trends
  • Strong written and verbal communication skills for interaction with all levels of management
  • Strong analytical and reporting skills, including use of Excel and Power Point
  • Good vendor relationship skills
  • Positive mindset for process improvement and change
  • Adaptable and flexible

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

We have been providing stability and reliability to our clients since 1859 to help them live their lives with confidence, to give them peace of mind, and enable them to realize their dreams for their loved ones and their legacy.
As an employer AXA is committed to creating an environment where everyone feels completely comfortable bringing their true selves to work every day. AXA US has been recognized and certified as a great place to work by the Great Place to Work Institute.
We provide our employees opportunities to move within our organization so they can grow their career and skills without ever having to leave AXA.  Almost 40% of our open jobs are filled with current employees.

NOTE: AXA participates in the E-Verify program.


In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.


AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.


Location: Position may be located in either Syracuse, NY or Charlotte, NC