The Digital Operations Manager will assist in making myAXA, AXA’s online portal for account management, a premier resource for clients to manage their AXA products and services. The Digital Service Product Manager will dedicate their time to supporting the myAXA site and mobile application. S/he will offer insight, support and quality control for myAXA services. S/he will manage the metric reporting for the application, complete compliance controls and reviews, and make enhancement recommendations based on the insight gained. S/he will be responsible for answering day-to-day questions, working directly with internal teammates, advisors/brokers, and clients to resolve issues.
Passion for digital product management, marketing, technology, analytics and creative development. Preferred - at least 2 years’ experience in digital product management, marketing or web support. Bachelor's degree in business marketing, information systems or related field. Solid knowledge of website analytic tools (for example: Google Analytics). Helium and Tableau. Attention to detail. Positive attitude and proven rapport with colleagues. Works well under pressure and deadlines. Is a logical, work-oriented and an analytic thinker.
NOTE: AXA participates in the E-Verify program.
In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.
AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
AXA is a leading financial protection company, committed to fostering and maintaining a diverse, multicultural and inclusive environment, and one of the nation’s premier providers of life insurance and annuity products. The organization was established in 1859 and we are committed now more than ever to helping clients meet financial goals in all stages of their lives. One of the hallmarks of our proud heritage is providing world-class customer service.
We're always looking for smart and talented people to help us develop new and innovative ways to expand our product portfolio, reach new customers and serve well the clients already a part of the AXA family.