Senior Manager - Fraud Investigations

Location NEW YORK, United States
Experience level Experienced Hire
Job details sector Legal and Compliance
Apply before Date not available

The Senior Manager, Fraud Investigations role is a key member of the Central Fraud Unit responsible for detailed investigations of referrals received, developing clear, concise evidence files and related reporting.  The Senior Manager, Fraud Investigations promotes the ongoing awareness of fraud, representing the team with stakeholders across the organization, through training sessions and in the normal course of the investigative process.

Responsibilities:

  • Manages fraud investigations for assigned cases, guiding other assigned team resources when applicable (primary responsibility).
  • Collaborates with subject matter experts across functional areas of the company. 
  • Investigate cases as assigned.
  • Handle triage cases as assigned (as back up).
  • Create a training approach document and coordinate/conduct ongoing training activities.
  • Assist with case management activities.
  • Prepare and present reports and case summaries to stakeholders across the organization.

Demonstrates knowledge of:

  • Insurance process concepts.
  • AXA's products, process and controls of the organization.
  • Investigative concepts, practice and procedures.
  • Applies a working understanding of the investigative process and remediation activities.  
  • Corporate fraud investigation practices with specific related work experience
    Fraud prevention, detection, risk assessment and governance.
  • Evidence analysis (including data analysis, evidence gathering, hypothesis development and testing).
  • Fraud awareness training needs and experienced in delivering the training.

PLEASE NOTE THIS ROLE CAN BE LOCATED IN EITHER SYRACUSE, NY OR CHARLOTTE, NC AS WE HAVE OFFICES IN BOTH LOCAITONS.


  • Bachelor’s Degree Required.
  • Graduate Degree Preferred.
  • CFE Preferred.
  • Law Enforcement Training a plus.
  • 5+ years experience in corporate fraud investigations and/or law enforcement.
  • Strong written and verbal communication skills.
  • Effective report writing, with ability to apply analytics to draw conclusions and key messages.
  • Flexible and willing to respond to unanticipated issues and constantly reprioritize based on business demands.
  • Ability to influence others at all levels in the organization.

NOTE: AXA participates in the E-Verify program.

In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.

AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

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AXA is a leading financial protection company, committed to fostering and maintaining a diverse, multicultural and inclusive environment, and one of the nation’s premier providers of life insurance and annuity products. The organization was established in 1859 and we are committed now more than ever to helping clients meet financial goals in all stages of their lives. One of the hallmarks of our proud heritage is providing world-class customer service.

We're always looking for smart and talented people to help us develop new and innovative ways to expand our product portfolio, reach new customers and serve well the clients already a part of the AXA family.