Quality Assurance Analyst, Employee Benefits Team

Location NEW YORK, United States
Experience level Experienced Hire
Job details sector Information Technology
Apply before Date not available

We are seeking a Quality Analyst for our Employee Benefits team.  
•Responsible for the hands on quality assurance and testing strategy of Employee Benefits application systems
•Responsible for overseeing the process of Quality Assurance and testing of the Employee Benefits applications systems
•Subject Matter Expert on Software Quality Assurance and Testing practices.
•Responsible for creating and maintaining an automated regression suite for the Employee Benefits systems
•Provide QA SME and mentoring
•Understanding of technology trends in testing as it pertains to automation, performance & DevOps.
•May lead or direct the work of cross-functional team members, including vendor teams
•Maintain thorough understanding of platforms and application across technologies
•Proficient to the level of expert in multiple testing tools
•Lead role in the quality review of usability, systems integration and system performance testing
•Management of the entire testing effort from planning to closure for all work streams in the program
•Management of the End to End test plan for both busienss and IT for the Employee Benefits platform
•Monitors key program metrics such as open defects, tests executed, costs etc.
•Ability to be a process owner of one or more quality assurance process areas driving continual process improvement.
•Works with vendors on the procurement and utilization of consultant or offshore staff
•May be responsible for the management of a team of test data analysts, with focus & emphasis on enterprise coordination to drive down cost of rework
•Ability to seamlessly lead multiple concurrent initiatives,understand release integration points, and manage a work product accordingly.

•8-12 years general business experience
•4-8 years of quality assurance experience
•Experience with group Employee Benefits is a plus
•Bachelor's degree from an accredited college or university or equivalent work experience.
•Proficient computer skills in programs including, but not limited to Word, Excel, PowerPoint, Internet and e-mail programs.
•Mentor  staff on the project team and help facilitate/mitigate issues.
•Monitor project deliverables, prioritizes, activities to meet implementation date.
•Synthesize Test Results information to determine software quality trends.
•Sets the direction for the quality assurance work streams with regard to process, deliverables and time lines.
•Provides oversight, coordination & documentation of master test planning at a project or program components, including E2E test coordination
•Analyzes, defines and documents testing requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, controls, and outputs. Designs testing framework including scope, tools, data and methodologies to apply for highly complex and broad application systems.
•Defines timetables and project plans; analyzes and estimates feasibility, cost, time, and effort to provide QA for complex, singular applications
•Responsible for monitoring 'best practices' for quality assurance and control methodologies and tools, based on senior strategy.
•Utilizes extensive expertise in testing practices, tools and application architectures to ensure optimum quality of highly complex business systems.
• Proficient to the level of expert in multiple test automation tools (individual contributor).
•Experience working with Agile teams & measuring quality in a shared ownership environment

NOTE: AXA participates in the E-Verify program.
In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.

AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

AXA is a leading financial protection company, committed to fostering and maintaining a diverse, multicultural and inclusive environment, and one of the nation’s premier providers of life insurance and annuity products. The organization was established in 1859 and we are committed now more than ever to helping clients meet financial goals in all stages of their lives. One of the hallmarks of our proud heritage is providing world-class customer service.

We're always looking for smart and talented people to help us develop new and innovative ways to expand our product portfolio, reach new customers and serve well the clients already a part of the AXA family.