Sr Manager - Perfomance Excellence

Location NORTH CAROLINA, United States
Experience level Experienced Hire
Job details sector Life & Savings Insurance
Apply before Date not available

Responsible for collaborating with assigned area to identify operational challenges and gaps that impact current and future performance. Identify scope, and execute tactical initiatives to deliver financial, customer, and process improvements.  Provide coaching support, subject matter expertise, and training to effectively deploy OpEx across an entire Business/Shared Services Unit or program. Conduct meaningful review and replication of projects. Deploy metrics-driven process management systems to enable daily management, process control, and efficient identification and tactical action of improvement needs.  Support periodic, focused reviews with business leadership to assess progress, status and issues in achieving program goals.


• Bachelor’s Degree in Industrial Engineering or related professional experience
• 5+ years of Business Experience
• 3+ years of experience in process improvement and change management



• Project management and team member experience in a transactional environment
• Training in Lean, Six Sigma, Operational Excellence and/or Change Management programs 
• Effective facilitation, meeting management, and conflict resolution skills 
• Experience developing and executing strategic, enterprise level initiatives/programs
• Knowledge of core methods and tools of OpEx
• Experience in the Business Process Management core methods and tools of OpEx
• Up to 20% travel

NOTE: AXA participates in the E-Verify program.
In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.
AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

AXA is a leading financial protection company, committed to fostering and maintaining a diverse, multicultural and inclusive environment, and one of the nation’s premier providers of life insurance and annuity products. The organization was established in 1859 and we are committed now more than ever to helping clients meet financial goals in all stages of their lives. One of the hallmarks of our proud heritage is providing world-class customer service.

We're always looking for smart and talented people to help us develop new and innovative ways to expand our product portfolio, reach new customers and serve well the clients already a part of the AXA family.