Social Media Executive Program Manager (H/F) - CDI - Paris

Experience level Experienced Hire
Job details sector Communication & Corporate Responsibility

Would you like to start each day motivated by an inspiring mission and working as part of a team making it possible to protect people and their loved ones? 

At AXA, we are constantly rethinking our business. We are looking for talented people with diverse experience, who think differently, and who want to be part of this empowering transformation by challenging the status quo and making AXA – a leading global brand and one of the most innovative companies in our sector – an increasingly responsible and high-performing company.

In an ever-changing world, and with our presence in 64 countries, our 166,000 employees and key distributors anticipate changes in order to offer services and solutions that are aligned with the current and future needs of our 103 million customers.

GIE AXA (economic interest group), the Group’s global headquarters, is located at the heart of Paris’ 8th arrondissement. It is the Group’s core governance element and takes action in three key areas, through:

  • Governance missions: developing the Group’s strategy, preparing and publishing the financial statements, managing the balance sheet, managing the portfolio of activities, protecting and promoting the brand, managing the executives, promoting the Group’s values, and representing the Group in relation to external stakeholders. 
  • Risk management and control missions: the Group’s regulatory exposure and material risks. 
  • Its position and role as a shareholder of the Group’s operating companies.

It is an inspiring place to work, thanks to its strong international culture, with more than 50 different nationalities represented.
AXA is built around diversity and unity, and we are committed to promoting shared success through inclusion.

Presentation of the department:

The AXA Group’s Communication & Engagement Department - part of the Brand, Communication and Corporate Responsibility Department - has a mission to build engagement with major internal and external audiences with a view to promoting and safeguarding AXA’s image. It includes corporate communication, digital communication and internal communication.

Within this department, the Digital Communication Department has a mission to define the Group’s editorial line, define the editorial lines for the various platforms, create relevant content, monitor its performance and build engagement with the various audiences. 


Within the Digital Communication & Social Media Department, the Social Media Executive Program Manager is responsible for the strategy to be adopted across social media for AXA Group Management Committee members.

Liaising with business partners, Group companies and communication departments, they are the vital social storytelling pivot for AXA’s leaders. 

Their core missions are to: 

  • Define strategic recommendations for Social Media, in line with Corporate strategic planning and the executives’ personalities:
    • Define an editorial line
    • Define recommendations for formats, distribution planning and graphic production
    • Ensure the relevance, quality, effectiveness and originality of content 
    • Monitor performance and adjust the content strategy accordingly. 
  • Be the key point of contact: 
    • With the dedicated agency about Influence Strategy: Manage the relationship with our partner covering business intelligence, opportunities for sharing messages and strategic recommendations 
    • With the LinkedIn and Twitter platforms and influence rating agencies: Manage the relationship with our partner platforms and monitor the benchmarks covering other influential leaders from the sector 
  • Performance tracking and analysis
    • Monitor performance on a daily basis and consolidate the various reports

Main Expectations:

  • Working closely with the Social Media Manager, innovate to drive changes in Social Media formats and optimize their performance
    • Carry out ongoing business intelligence to monitor differentiating Social Media formats
    • Jointly build and convince the editorial committee about new content formats 
    • Measure and monitor the effectiveness of content published in order to adjust future recommendations 
  • Convince and manage your stakeholders:
    • Identify your key stakeholders and contributors and convince them of the relevance of your recommendations to ensure that the content published is aligned, coherent and consistent 
    • Consolidate and communicate on your recommendations
  • Platforms covered: 
    • LinkedIn 
    • Twitter

Main Activities:

  • Content strategy, creation and production
    • Format recommendations
    • Analysis and communication on the areas for development identified
  • Business intelligence, creativity and performance
    • Business intelligence and proactive approach to changes in editorial and graphic formats 
    • Performance tracking and reporting, deployment of improvement plans 
    • Good knowledge of digital metrics
  • Stakeholder coordination and engagement:
    • Collaborative work with the Executive Assistants and Executives


  • Experience in communication, marketing or journalism roles greatly appreciated
  • International experience appreciated
  • Good knowledge of the Insurance Sector

Technical and professional skills: 

  • Expert knowledge of journalistic, editorial processes 
  • Expert knowledge of social media, specific platform features and paid media formats
  • Knowledge of web publishing, listening and performance tracking tools (Khoros, Talkwalker)

Interpersonal skills: 

  • Strong deductive and analytical skills
  • Attention to detail and organization
  • Collaboration and ability to interact with transversal teams 
  • Leadership and negotiation skills 

Would you like to take your career in a new direction? Apply directly online to join us.

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

In a fast-evolving world and with a presence in 64 countries, our 165,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 107 million customers.


AXA Corporate Center’s main missions are to:
•    Steer the entities in order to ensure the coherence of the strategies, the consistency of the commercial approaches as well as the optimization of the risks and results;
•    Defining and coordinating Group policies, different transversal projects and standards, identifying and sharing best practices;
•    Supporting the entities in order to help them to grow, to develop their offer, their management and steering standards as well as their risk management. 

The head office of AXA Group (GIE AXA), based in La Défense, gathers the Group's corporate activities. It coordinates the various entities according to the Group's strategy and is responsible for managing international projects. The headquarters is composed with over 1000 employees and is distinguished by its strong international culture (45 nationalities).  

We provide you regular career opportunities in international teams. If you want to join us, don’t hesitate to apply !


Information provided by applicants will be processed in strict confidentiality and may be used exclusively for recruitment processes.