Security Operations Expert

Experience level Experienced Hire
Job details sector Information Technology

Key Responsibilities 

  • Provide guidance and perform day-to-day security operations management and reporting as 1st line of defense (execution). That includes managing related Request, Incident, Change and Problem tickets for services in scope. 

  • Oversee and drive the following processes; infrastructure security operations, application security, audit remediations, Security Incident and Crisis Management 

  • Drive coverage and reporting of all security scanning tools to all relevant assets in scope. 

  • Monitor, report and drive on compliance to operational service SLA, KPI, KRI with entities for services subscribed to. 

  • Be the extended team of CyberDefense Global team in delivering tools and services to Asia entities. 

  • Be the point of contact within Service Delivery organization for security operations related activities, collaborate across organizational boundaries (e.g. Solution Delivery, Regional & local CISO’s, vendors, etc.)  

  • Be the Subject Matter Expert on security operations matters to detect, respond and defend AXA against malicious attacks and threat actors. 

  • Oversee Security Monitoring and Security Incident process. this include Executive and Client communications, direct resource management and coordination and process oversight from detection to post-mortem / RCA. 

  • Ensure and enforce Information Security relevant controls and process across the AXA entities 

  • Participate as required in global security programs and projects to deliver assigned objectives 

  • Contribute to Audit relevant investigations and their management action plans to remediate the discovered risks. 

Other responsibilities: 

  • Act as a security advocate to promote security policies and culture / mindset 

  • Act as a security advisor to the business on security matters 

  • Participate and support local Security Programs and Projects 

  • Contribute to rapid incident response by recommending and prioritizing appropriate responses and by contributing to the lessons learned and post-incident activities 

Educational Background:

  • Bachelor’s degree in computer science, Engineering, or related fields 



  • Experience in IT > 10 years 
  • Experience in IT Security > 10 years 
  • Experience in Security Operations > 5 years 
  • Proven experience in running Security Operations and project works in at least one of the categories below; 
  • Infrastructure Security 
  • Application Security 
  • Project Security Governance 
  • Audit finding and remediation works. 
  • In-depth experience of infrastructure and application security domains, architectures and issues. 
  • Information Security and/or Information Technology industry certification like CISSP, CCSP, CISM, CISA, CEH, GCIH, GCIA, OSCP, etc. 
  • Experience on Cloud Security or Identity Management is a plus 



  • Cross-cultural sensitivity and flexibility. Appreciate diversity and inclusiveness. 
  • Experience with security operations, risk and service delivery frameworks.  
  • Familiar with local and regional regulatory requirements for Asia entities; HK MA, SG MA, MY BNM, TH BOT, ID FSA, etc. 
  • Knowledge of information security best practices, architecture, standards and threat landscape 
  • Customer-centric and strong service delivery skills with escalation management capabilities 
  • Strong interpersonal and communication skills; able to deal effectively with diverse skill sets and personalities, works effectively as a team player 
  • Organized with a proven ability to prioritize workload, meet deadlines, and utilize time effectively 
  • Able to translate technical requirements and communicate at all levels 
  • Apply analytical rigor to understand complex business scenarios 
  • Ability to function effectively in a matrix structure. 
  • Ability to function with minimal supervision 

Subject Matter Expert knowledge on at least 4-5 topics below; 

  • Infrastructure Security 
  • Architecture review 
  • Identity Management 
  • Network Security 
    • Firewall and IP routing 
    • Intrusion Prevention System 
    • DDoS protection 
    • Secure Web Access 
    • Secure email gateway 
  • Vulnerability and Compliance Management 
  • Penetration Testing 
  • End-Point Security 
    • Malware Protection 
    • End-Point Detection & Response (EDR) 
    • Threat hunting 
  • Data Security 
    • Encryption 
    • Data Leakage Prevention 
  • SIEM 
  • Application Security 
    • Architecture review 
    • SDLC 
    • SAST & DAST 
    • Web Application Firewall 
  • Cloud Security 
    • PaaS and IaaS Security 
    • Data Security 
    • Cloud compliance 
    • DevSecOps 

Would you like to wake up every day driven and inspired by our mission of acting for human progress by protecting what matters? Here at AXA we strive to be a responsible employer, placing employee engagement at the heart of its business strategy. Achieving this means creating a workplace built on AXA's Values that foster diversity and equal opportunities for all, promotes employee participation, encourages professional development, and supports employee well-being.

We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

In a fast-evolving world and with a presence in 57 countries, our 160,000 employees anticipate change to offer services and solutions tailored to the current and future needs of our 108 million customers.

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

  • State-of-the-art Data Technology to drive customer experience
  • State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
  • High-Performing Global Team for stronger partnerships with AXA entities 

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.