IT Business Analyst

Experience level Experienced Hire
Job details sector Information Technology

Are you passionate about IT, business and people? Do you want to thrive in a place where you’re part of a family and have the legroom to grow your career?

Well, we’ve got the opportunity you’ve been looking for… introducing the new AXA IT Business Analyst role!

You will be part of a team that implements modern digital solutions, supporting the global transformation project for the UK and Ireland, leading the translation of business requirements to IT solutions as we make the transformation to our new claims management system.

With your desire to improve continuously, you will have no trouble taking the lead for analyst activities, defining the framework, User story mapping and driving business engagement.

You will work in a small team assessing existing business processes and defining requirements on the back of this. You will have a knack for eliciting requirements from workshops and interviews and be able to articulate them well on “paper”.

Your day to day …

  • Manage business requirements throughout the project, ensuring all change management activity takes place and impacts of change are fully documented and understood.
  • Act as an interface between the business and IT project team through the lifecycle.
  • Identify and progress any synergies across Agile projects, programs or releases to ensure that change is delivered in the most efficient way
  • IT consultancy to assist in the formulation of business vision and produce assessments across systems based on high level scope / business requirements
  • Manage the development, distribution and baseline approval of all communication related to business requirements and functional design
  • Review/sign off of testing strategies, plans, criteria and results to ensure delivery to business requirements and customer satisfaction

You will have extensive experience in business/system analysis, drafting requirements documentation and can work at a conceptual level where business objectives & requirements may not be well defined. In addition to this, your knowledge of development lifecycles and strong experience of initial stages of lifecycles (e.g. concept scopes and high-level requirements) will be highly advantageous.

You are a natural problem solver with a knowledge of financial services products, regulatory framework (FSA, etc.), products & processes. Your excellent communication and stakeholder management skills will come in handy when managing stakeholders’ expectations and presenting your deliverables to them. You are a team player who loves working collaboratively with others and leveraging their skills and experience to optimise comprehensive and holistic delivery.           

You have the ability to demonstrate a strong customer focus and commercial awareness and communicate articulately using business terminology, particularly when working with business customers and technical delivery resources (including 3rd-party suppliers). Your strong facilitation, communication, listening, coaching and presentation skills will come in handy, as will your influencing skills for matrix-managing various of the teams and resources you will be working with.

Your strong background of success in IT and previous relevant business analysis experience supported by appropriate IT-related qualifications will be considered an asset for this role.


At AXA, we’re proud to be committed to equal opportunities and welcome applications from all backgrounds. In order to apply, click ‘Apply Now’ and you’ll be able to upload your profile/CV from there. If you require an alternative method of applying, please send an email to

Your application will be reviewed by a member of our dedicated recruitment team, who will aim  to get back to you as soon as they can.

We’re proud to be 24th Glassdoor Best Place to Work 2021 and one of the Times Top 50 Employers For Women 2021

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission: Empower people to live a better life.

Our values: Customer First, Courage, Integrity and One AXA.

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.

Our mission is to help our Corporate clients to enrich their customers’ experience, with more than 9,000 employees at their service anywhere, anytime.

By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.

Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary. Here are a list of our benefits:

  • Group Personal Pension Plan
  • Life Assurance 4x salary
  • Private Healthcare benefit
  • 22 Days Annual leave rising to 27 in one year increments
  • Free staff travel insurance
  • Staff motor breakdown scheme
  • Staff home emergency cover benefit
  • Discounted home insurance
  • Bonus