Learning Partner

Location SPAIN
Experience level Experienced Hire
Job details sector Information Technology


The Group Operations Transformation organization aims to support Group Operations in its role as a facilitator, based around innovation and implementation, via transformation and change management, HR capacities and communication: 

  • ensure the success of transformation projects within the Group Operations scope, by providing resources and transformation methods to enhance their implementation and acceptance, including Agile (to be confirmed) 
  • form skilled teams by anticipating evolution of the division's staff in terms of skill sets, development, fostering loyalty, mobility and motivation, with the gateway towards a range of opportunities and career pathways 
  • maintain constructive and respectful dialogue with staff representatives, to support a positive outcome for the main transformation and HR strategy projects 
  • involve all employees in the Group Operations division in a well-structured communication strategy, in favor of cooperation and a sense of belonging to a single, united organization, service our clients and their business activities, in an open an innovative working environment 


In this context, the Learning Team is responsible for:  

  • the learning strategy definition and execution

  • ensuring Group Operations transition into a continuous learning organization by strongly collaborating with the business and local/global HR teams, by changing the way of learning  and by promoting new ways of L&D opportunities and solutions 
  • enabling the business transformation (key scope: upskilling/reskilling) by CoE consulting and by providing a global inhouse offer for individual & collective upskilling and reskilling needs (both on soft and technical skills) based on the current and future business needs 



*Fixed term contract of 1 year with possible extension

The Learning Partner will be responsible for:

  • Learning strategy definition and execution.

  • ensuring Group Operations (GO) transition into a continuous learning organization by strongly collaborating with the business and local/global HR teams, by changing the way of learning and by promoting new ways of L&D opportunities and solutions

  • enabling the business transformation (key scope: upskilling/reskilling) by CoE (center of expertise) consulting and by providing a global inhouse offer for individual & collective upskilling and reskilling needs (both on soft and technical skills) based on the current and future business needs



  • Execute Group Operations strategy as well as the Learning strategy by:

    • Understanding the business challenges of Group Operations and it’s business units

    • Working closely with key stakeholders in business units/countries, the local/global HR teams and other CoEs (e.g. Workforce Evolution team) and by creating a strong partnership with them

    • Having a proactive approach and acting as consultant to the business

    • Translating  stakeholders’ challenges into adequate L&D solutions

    • Defining, designing and deploying L&D solutions for her/his perimeter and/or for a transversal scope with an end2end responsibility

    • Ensuring the implementation, follow-up and operational management of learning

    • Managing a dedicated budget

    • Develop relations and interactions with professional public organizations to leverage new funding opportunities, comply with legal constraints

    • Present L&D solutions to the workers council, especially regarding the learning plan development, the different Commissions connected to Group Operations learning and development.

  • Grow state of the art knowledge and a network with top providers/experts by

    • Continuously following new learning innovations, practices and trends

Creating and optimizing innovative partnerships with service providers


  • Ability to work in a matrix multi-cultural environment & with senior executives

  • Ability to build collaborative relationships with internal and external stakeholders

  • Facilitation, negotiation and influencing skills to achieve results

  • Strategic Thinking to deal with complex challenges/transformations with the right balance

  • Strong business acumen / IT business / Digital background. Good knowledge of digital trends, IT transformation

  • Very strong in project and program management practices

  • Very strong L&D competencies and proven track record in defining, designing and delivering L&D solutions with a complex, critical or crucial scope

  • Transfer/upskilling of other team members

  • Strong problem solving and analytical skills.

  • Excellent listening and communication skills

  • English proficiency is mandatory. Other languages is a plus.

Would you like to wake up every day driven and inspired by our mission of acting for human progress by protecting what matters? Here at AXA we strive to be a responsible employer, placing employee engagement at the heart of its business strategy. Achieving this means creating a workplace built on AXA's Values that foster diversity and equal opportunities for all, promotes employee participation, encourages professional development, and supports employee well-being.

We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

In a fast-evolving world and with a presence in 57 countries, our 160,000 employees anticipate change to offer services and solutions tailored to the current and future needs of our 108 million customers.

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

  • State-of-the-art Data Technology to drive customer experience
  • State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
  • High-Performing Global Team for stronger partnerships with AXA entities 

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.