Admin Assistant, Shield Claims (12 Months Contract)

Experience level Experienced Hire
Job details sector Health

A glimpse of your daily mission:

  • Handles the administrative functions in Claims Department including Claims Registration, sending out letters upon claims notification and claims approval, raising cheque requisitions for claims payments, putting up Direct Credit payments and other benefit payments for processing, prepare reminder letters and other ad-hoc administrative duties.

  • Handles customer service by communicating effectively and promptly with   policyholders/claimants/financial consultants/doctors/nurses/vendor/customer service care staff and internal staff on claims or related work matters, and ensure customer satisfaction in the services provided.

  • Other job tasks assigned by hiring manager as and when required.




Successful qualifier of this mission
  • Good interpersonal and customer servicing skills
  • Good written and oral skills
  • Ability to adapt to changes
  • Diploma or degree holder

The AXA Group is a worldwide leader in insurance and asset management, with 166,000 employees serving 103 million clients in 64 countries. AXA in the number 1 Global Insurance Brand for the 10th year running, and it also the number 1 insurance company in the Top 50 Most Innovative Companies.

AXA's mission is to help customers live their lives with more peace of mind by protecting them, their relatives and their property against risks, and by managing their savings and assets. As a company whose business is to protect people, we have a responsibility to leverage our skills, resources and risk expertise to build a stronger and safer society.

To achieve this mission, we are committed to redefining the standards of our business so that we truly differentiate ourselves and earn the trust of our key stakeholders.

AXA Insurance is part of the AXA group, a worldwide leader in insurance and asset management, and the world’s leading insurance brand for the tenth consecutive year, with 160,000 employees serving 105 million clients in 62 countries. Present in Singapore since 1969, AXA Insurance has been serving the general and life insurance needs of individuals and companies in Singapore through a wide range of innovative products. As one of the top global insurers in Singapore, AXA Insurance protects more than a third of a million customers in Singapore. As a company whose business is about protecting people, AXA Insurance is committed to building a stronger and safer society by empowering customers to live better lives.