Executive/Senior Executive - Commercial Claims

Location KUALA LUMPUR, Malaysia
Experience level Executive Role
Job details sector Property & Casualty Insurance
Apply before Date not available
Job Summary

* Processing of Commercial Claims mainly on Property, Marine, Liability and Miscelenneous classes.
* Ensure claim services are inline with the Company's goals and guidelines.
* To manage and process claims within the stipulated turnaround time.
* Liaise with the adjusters/surveyors and other service providers and ensure adherence to service standards

Job Responsibilities

* Report to Department Head or immediate superiors on claims handling and processing
* Ensure claims are processed in accordance with the policy coverage provided.
* Ensure compliance with the requirements of local regulations and all other relevant statutory regulations and guidelines, as well as all relevant Company, Regional and AXA Group policies and procedures.
* Proactive and all strive to acheive the KPI and TAT standards
* Ensure confidentiality at all times

Job Requirements:

Sound technical  knowledge on various classes of Commercial and Misceallenous insurance
* At least 4 years working experience handling Commercial claims
* Posseses relevant qualification and certification in insurance
* Good analytical skills, meticulous and organised 
Work independently as well as a team player and self-motivated.
     * Knowledge of AS400, Merimen, Excel & MS office. Good command in English both spoken and written
     * Ability to handle customers expectations and complaints diligently

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?  Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.  


In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.


AXA Affin General Insurance Berhad is a joint venture between AXA Group and Affin Holdings Berhad. We are one of the fastest growing general insurance companies in Malaysia, and the No.1 leader in Medical and Health insurance (source: ISM). We provide comprehensive and tailored protection solutions to individuals and businesses in the areas of Motor, Home, Accidental, Travel and Commercial insurance. 
We pride ourselves in conducting business responsibly, and building long-term relationship of trust when serving almost a million Malaysian customers, with over 800 employees in 22 offices, as well as over 4,000 agents nationwide, as well as our brokers and key bank partners.

We are the best organization that demonstrate drive, commitment and tenacity to champion diversity and inclusion with workplace practices that enable our current & future employees to achieve work-life integration. 
So, what are you waiting for? Come and JOIN us!