The Manager is a key member of the Financial Security Office who conducts assigned investigations, develops comprehensive investigative files and logs, and clear, concise reports. The Manger also triages inbound referrals to assess urgency and immediate actions required, taking steps to protect and secure client accounts or company resources and escalating to management when necessary. Collaborates with and assists other investigators.
- Investigate cases as assigned (primary responsibility)
- Handle triage cases as assigned (as back up)
- Provide content for weekly dashboard reporting
- Conduct root cause analysis for assigned triage and investigations, working collaboratively with other team members and stakeholders across the organization
- Present fraud awareness topics to stakeholders as assigned
- Participate in the annual update of the fraud risk assessment, anti-fraud plan, investigations manual, and other team documents
Demonstrates knowledge of:
insurance process concepts
AXA's products, process and controls of the organization
investigative concepts, practice and procedures.; applies a working understanding of the investigative process and remediation activities.
corporate fraud investigation practices with specific related work experience
fraud prevention, detection, risk assessment and governance
evidence analysis (including data analysis, evidence gathering, hypothesis development and testing)
fraud awareness training needs and experienced in delivering the training
In addition, the following skills are required:
Strong written and verbal communication skills
Effective report writing, with ability to apply analytics to draw conclusions and key messages
Advanced knowledge of AXA's products and related operational processes and systems
Working understanding of fraud concepts and investigative techniques
Flexible and willing to respond to unanticipated issues and constantly reprioritize based on business demands
Education and Experience: Bachelor's degree required and at least 4 years of experience; Graduate degree (preferred); CFE, MBA, CPA or CIA (preferred); Law Enforcement Training
We have been providing stability and reliability to our clients since 1859 to help them live their lives with confidence, to give them peace of mind, and enable them to realize their dreams for their loved ones and their legacy.
As an employer AXA is committed to creating an environment where everyone feels completely comfortable bringing their true selves to work every day. AXA US has been recognized and certified as a great place to work by the Great Place to Work Institute.
We provide our employees opportunities to move within our organization so they can grow their career and skills without ever having to leave AXA. Almost 40 percent of our open jobs are filled with current employees.
NOTE: AXA participates in the E-Verify program.
In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.
AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws
Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers..