IT Technology Analyst

Location NY, United States
Experience level Experienced Hire
Job details sector Information Technology
Apply before Date not available

The successful candidate has a minimum of 3 to 5 years experience leading a technical team providing middleware system integration and middleware platform support. As a member of the Enterprise Technology Services team within the Information Technology organization this candidate will work with team members and IT clients to establish collaborative productive relationships that result in high quality, timely support deliverables. This individual thrives when working in a fast paced, technically diverse environment and possesses a strong desire for continuous learning. This position is located in Syracuse, New York. Weekends and evening support will be required at times. Bachelor's degree in Computer Science or related field is required.

Lead a team of technicians in support of operational deliverables.
Prioritize daily operational deliverables in accordance with application and customer support SLAs
Serve as point of contact for operational related issues
Provide leadership in outage situations and follow through on resolution
Identify and implement optimization opportunities
Ensure supporting infrastructure is compliant with security and audit requirements.
Remain informed of middleware integration industry trends.


Required Skills:
Ability to effectively work with team members across multiple locations and time zones
Strong analytical and organizational skills
English speaking with excellent written and verbal communication skills
Positive mindset for process improvement and change
Self-driven, self-forming
Ability to quickly grasp new concepts and technologies.
Experience working with Kanban and Scrum methodologies.

Experience with the following technologies, platforms:
IBM Integration Broker v10.x
IBM Infosphere v11.5.x (Datastage, Quality Stage, Information Analyzer, Information Services Director, Information Governance Catalog)
IBM Application Server (Websphere Application Server, IBM Operational Decision Manager, IBM Business Process Manager)
Red Hat Linux
Microsoft Azure

Working knowledge of the following technologies, platforms, concepts:
IBM XML Gateway
IBM Websphere Transformation Extender
Service Oriented Architecture



We have been providing stability and reliability to our clients since 1859 to help them live their lives with confidence, to give them peace of mind, and enable them to realize their dreams for their loved ones and their legacy.

As an employer AXA is committed to creating an environment where everyone feels completely comfortable bringing their true selves to work every day. AXA US has been recognized and certified as a great place to work by the Great Place to Work Institute.

We provide our employees opportunities to move within our organization so they can grow their career and skills without ever having to leave AXA. Almost 40% of our open jobs are filled with current employees.

NOTE: AXA participates in the E-Verify program.

In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.

AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.


Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.