Intern - Customer Service Representative

Location NC, United States
Experience level Internships
Job details sector Life & Savings Insurance
Apply before Date not available
Our Service Center is currently offering an internship opportunity intended to be a six month position, with the goal of permanent employement after six months, where you professionally handle various types of incoming inquiries, via telephone from clients, regarding traditional/term life insurance products as well as variable life insurance products impacted by the financial markets. Calls range from simple requests to market sensitive complex inquiries from Clients and Financial Professionals. Successful candidate will deliver exceptional customer service while adhering to Attendance guidelines, Quality, Productivity, Availability,and goals established by the department. The Service Center is open from 8AM-7PM Monday-Friday. Work schedule will be determined every 2-weeks and can fluctuate daily within the hours of operation.


College graduate. Must be able to start on June 11, 2018. Experience in customer service. Any experience in Financial Markets is a plus.
• Strong desire to gain further understanding of the financial services and life insurance business.
• Effective communication and interpersonal skills (both written and verbal)
• Outstanding customer service and communication skills.
• Maintain a positive, problem-solving approach and spirit of cooperation in a team environment.
• Analytical skills, combined with strong business writing ability.
• Successfully manage a heavy call volume and sedentary nature of job.
Required to sit at a workstation while on the telephone for 80% - 85% of the working day
• Reliable; ability to meet attendance and punctuality standards



We have been providing stability and reliability to our clients since 1859 to help them live their lives with confidence, to give them peace of mind, and enable them to realize their dreams for their loved ones and their legacy.

As an employer AXA is committed to creating an environment where everyone feels completely comfortable bringing their true selves to work every day. AXA US has been recognized and certified as a great place to work by the Great Place to Work Institute.

We provide our employees opportunities to move within our organization so they can grow their career and skills without ever having to leave AXA. Almost 40% of our open jobs are filled with current employees.
NOTE: AXA participates in the E-Verify program.

In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.

AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.