Service Quality & Business Process Improvement, Supervisor

Location INDONESIA, Indonesia
Experience level Experienced Hire
Job details sector Operational Excellence
Apply before Date not available

  • Identifying and implementing process improvement opportunities to enable optimal services to be delivered to our customers.
  • Identify and implement process improvement efforts for the support & business within the company.



  • Experience in related business process or business analyst
  • Familiar with quality management system
  • Good analytical skill
  • Good communication skill



Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?  Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things. In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.



AXA General Insurance (PT Asuransi AXA Indonesia) is part of AXA Group, a worldwide leader in insurance and asset management with 166.000 employees, serving 103 million customers in 59 countries.


AXA General Insurance operates through various distribution channels such as direct marketing, agency, broker, bancassurance, and alternate distribution, with constant expansion of its network in Indonesia. Serving more than 36.116 clients in Indonesia and supported by more than 500 sales force and 8 branch offices. PT Asuransi AXA Indonesia is registered and supervised by Otoritas Jasa Keuangan (OJK) based on Business License No. 682/KMK.017/1996 dated December 16th, 1996.


AXA General Insurance provides a various range of general insurance protection. PT Asuransi AXA Indonesia products vary from personal insurance such as home & contents, private motor, travel, individual & family health and personal accident insurance to business insurance such as property, office, manufacturing, marine cargo, motor and group health accident.