AMFS_Customer Care Center Walk in Palembang

Location INDONESIA, Indonesia
Experience level Early Careers
Job details sector Sales and Distribution
Apply before Date not available
  1. Serve customer with high quality of service and as KPI agreed
  2. Make report for Inquiry, Request, and complain from customer to be escalation to respective units
  3. Doing task force as Leaders direction
  4. Manage performance to support organization goals and strategies
  5. Follow all activities to improve team performance

  • Pria/Wanita (diutamakan pria)
  • Usia max 28 th
  • Pendidikan S1
  • Mampu berkomunikasi dengan baik
  • Minimal 1 tahun berpengalaman di Customer Service, Customer Care Center, Handling Complaint Management 
  • Diutamakan yang memiliki pengalaman di Customer Services sebelumnya (terutama Banking dan Financial company)


Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?  Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things. In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.


PT AXA Mandiri Financial Services (AXA Mandiri) is a joint venture (JV) between PT Bank Mandiri (Persero) Tbk and the AXA Group which was founded in 2003. PT AXA Mandiri Financial Services (AXA Mandiri) is supported by more than 1,800 Financial Advisors in more than 1,800 branches of Bank Mandiri and Bank Syariah Mandiri's 170 branches throughout Indonesia. AXA Mandiri was also supported by more than 500 Telesales Officer who market insurance products through telemarketing. PT AXA Mandiri Financial Services is registered and supervised by the Financial Services Authority (FSA).



·         Dynamic working environment

·         Comprehensive learning and development program

·         Opportunity for international working assignment

·         Competitive remuneration package

Interesting employee engagement program