Head of Information Security Operations (F/M)

Location 92-HAUTS-DE-SEINE, France
Experience level Executive Role
Job details sector Information Technology
Apply before Date not available

Job purpose

  • Lead the development, provisioning and successful execution of information security operations including the Cyber Security Operations Center (CSOC), Threat and Vulnerability Management, Data Loss Prevention, Information Protection, Service Management and identity and access management.
  • Develop and deploy a portfolio of Group security services.
  • Oversee and coordinate shared security services across the Group
  • Provide strategic advice on Cyber Security landscape and services
  • Act as strategic advisor to CSO, CISOs, CIOs, and Group Security Leadership team on Cyber Security solutions and Services
  • Ensure continuous improvement of Information Security Operations to meet leadership expectations
Key responsibilities

  • Collaborate with Operating Companies CISO’s and other Group stakeholders to ensure that services offered are relevant, timely, of appropriate quality and cost-effective.
  • Ensure that declared service levels are being met and provides ongoing support, performance review and mentoring to operational service managers and their staff
  • Escalate need to redirect investment or change practices as needed to mitigate critical risks identified or ensure legal, regulatory or commercial compliance
  • Implement best practices to ensure continuous improvement in quality and relevance of service offerings
  • Provide feedback to Security Strategy and Risk groups on ways to enhance short, mid and long-term Information Security Strategy
  • Participate in the development of new services to be added to the global information security operations portfolio
  • Report non-compliance and deviations to appropriate stakeholders
  • Update reporting, problem resolution and other tasks necessary to continuous improvement and evolution of services between Group Information Security and various Governance, Risk and Control offices within AXA
  • Run and lead ongoing continuous improvement of the cyber security defense and operations function/capability
  • Manage relationship with vendors and suppliers to ensure full value of contracts is realized
  • Ensure development and maintenance of auditable processes to enforce consistency
  • Provide global co-ordination of cyber emergency response team
  • Monitor and ensure system availability
  • Promote a continuous awareness of information security value to ensure timely engagement by senior technical and business managers


  • University graduate with a degree in Business, IT or a related subject.
  • A post-graduate degree in Information Security is preferred
Overall work experience in the field
  • Experience in information security > 10 years
  • Leadership/ management experience working with individuals and teams from diverse cultures> 7 years
  • Experience in leading operations or shared services > 5 years
  • Experience in an IT or information security leadership role within the financial services sector > 15 years
  • Experience in developing application security plans and integrating security into the system development life cycle process > 10 years
Skills / abilities
  • Ability to function effectively in a matrix structure
  • Strong networking skills
  • Strong facilitation, negotiation and conflict resolution skills
  • Apply analytical rigor to understand complex business scenarios
  • Team Player
  • Fluent in English

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

In a fast-evolving world and with a presence in 64 countries, our 165,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 107 million customers.

To support our business strategy and digital transformation, AXA is building a new Group Information Security Practice to ensure a coordinated response to the increasing cyber security threat, enable risk decisions to be made consistently across the organization and establish sustainable security capabilities that are integrated with the business.
Our vision for Information Security is to ‘protect our stakeholders by securing our information assets, managing our cyber risk and enabling business strategies in an efficient and effective way, fully supported by executive leadership and underpinned by all AXA employees’.

At AXA, we lead a an HR policy that encourages diversity, maintains your  professional and private life balance and accelerates the skills and career development : promotion of diversity, remuneration policy, training device, ... Discover everything that makes AXA an employer of choice.
Whatever your job is, we strive to offer you career opportunities. Our goal is to develop your skills to support the transformation of our changing business.