Assistant Manager, Vendor Management

Location Hong Kong
Experience level Experienced Hire
Job details sector Information Technology
Apply before 09/25/2017

Purpose of the Role:

The role of the IT Vendor Management is to establish, maintain and evaluate vendor relationships to reduce risks, align with stakeholders, drive innovation and help deliver competitive advantages to the company. The IT vendor management supports sourcing strategy, vendor relationships, negotiations and performance management for defined IT suppliers.

Key Accountabilities:

  • Identifying and evaluating vendors adherence to SLA, cost, and performance
  • Collaborate with Procurement  technical and business teams for renewals and changes to existing agreements
  • Ensure renewals and terminations are managed according to contract terms
  • Host/Support vendor management reviews as needed
  • Executive briefings to Senior Leadership at regular intervals to help keep them current with changes and performance against existing agreements with vendors.
  • Manage Vendor Risk - Periodic and ad-hoc assessment of the vendors and to ensure that they are complying with agreed upon standards.
  • Manage Vendor Audits
  • Monitor Vendor Performance - Develop and maintain standard scorecard to measure vendor performance and communicate and address issues with appropriate stakeholders
  • Review Vendor Payments - Coordinate activities between Finance, and Vendors to ensure all invoices are raised & paid in accordance with vendor agreements
  • Budgeting & Forecasting - Ensure appropriate stakeholders are informed of contract additions / terminations to enable accurate budget forecasting
  • Coordinates Request for Information and Request for Proposal Processes
  • Negotiate and interpret Service Level Agreements
  • Manage Performance Metrics, incentives and penalties
  • Provide ongoing financial analysis of supplier invoicing

Experience / Qualification:

  • Typically require a tertiary qualification in an IT discipline or related field
  • Strong wroking experience in Vendor Management
  • Ability to collaboratively and positively influence suppliers, customers and internal team members
  • Able to manage and motivate suppliers and key constituent groups
  • Proven track record in developing and executing plans, influencing skills, managing projects and leading collaborative relationships in a cross-functional team environment
  • Able to multi-task and prioritize work load supporting multiple projects
  • Effectively work with senior leadership
  • Willingness to challenge the status quo
  • Excellent oral and written communications
  • Effective leadership and interpersonal skills
  • Proficient in MS Office products (Word, Excel, PowerPoint, Visio) 

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.


In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.

We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

1Based on 2013 Office of the Commissioner of Insurance market share statistics

We offer excellent career prospects and attractive remuneration package to the right candidates.