Location Hong Kong
Experience level Early Careers
Job details sector Life & Savings Insurance
Apply before Date not available

·      Assist in preparing policy endorsements, contract provisions and confirmation letter for policy changes

·        Assist in document sorting and filing, quality checking, policy binding , arrange files for settling bill payment and logistic control

·       Meet service turnaround time to achieve targets includes productivity, error rate, complaint rate, and customer satisfaction rate

·           Provide quality administrative support to the departments and customers

·           Maintain a good control on output logistic.  

·           Perform other related duties and ad hoc tasks to support the operation of the department

·          Provide quality customer services as well as providing assistance in projects and implementation of operational plan

·           Assist team leader in reviewing workflow and prepare reports 

·         Form 5 or above

·         At least 2 years relevant working experience, preferable in life insurance operation

·         Good interpersonal and communication skills

·         Self-motivated, detail-oriented and positive

·         Satisfactory command of both spoken and written English and Chinese

·         Good PC skills including Chinese Typing

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.


In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.

We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

1Based on 2013 Office of the Commissioner of Insurance market share statistics

We offer excellent career prospects and attractive remuneration package to the right candidates.