Business Support Executive

Location KUALA LUMPUR, Malaysia
Experience level Executive Role
Job details sector Sales and Distribution
Apply before Date not available

JOB SUMMARY

     (Include organization reporting structure as applicable)

 

1.

Provide marketing support to all Partnership Pos Marketers (Joint Event, Meeting and Bonding with Pos staff)

2.

To assist Sharul (Agency 9) to visit Pos in Central (Kuala Lumpur & Selangor)

 

 KEY RESPONSIBILITIES

 

1.

Participate in joint-promotion activities with Pos Malaysia when required.

2.

Liaison with Pos Malaysia branches on endorsement and refund, NCD update and claim update.

3.

Daily monitoring error log on STP for Pos Malaysia policy.

4.

To ensure compliance to PIAM and BNM Guideline

5.

Attend to telephone calls from Pos Malaysia / Pos customers,

6.

Assist in planning and budgeting for Agency 9 ensuring to meet the budget.

7.

General Administration for Agency 9 & Partnership Pos

 

 OTHER RESPONSIBILITIES

 

1.

To joint any event by Pos upon request in Pos Central (Kuala Lumpur & Selangor)


 COMPLIANCE

 

1.

Ensure compliance with the requirements of local regulations and all other relevant statutory regulations and guidelines, as well as all relevant Company, Regional and AXA Group policies and procedures.

2.

IS Security:

Responsible for defining requirements as regards to information availability, confidentiality and integrity. Managers must ensure that all staff members (including temporary staff) and providers comply with the relevant security standards.

·   Perform risk analysis to determine risk and potential business impacts

·   Liaise and co-ordinate with IS Security Manager on all IS security activities within department

·   Ensure compliance on IS Security standards and IS Security guidelines are adhere to within department

(Requirement under Information Security Programme)

 

 

 GENERAL COMPETENCIES

 

1.

Planning & Organizing

Plans and organizes team’s tasks and work processes and deploy resources.

2.

Monitoring and Supervising

Supervise and influence staff to achieve team goals.

3.

Problem Solving and Decision Making

Analyse issue, provide alternative solutions and make sound decision generally.

4.

Customer Orientation

Ensure team provides customer satisfaction to external and internal customers.

5.

Team Building

Team goals and role for individuals are defined and communicated.

6.

Negotiation and Communication Skills

Negotiate with internal and external customers and to achieve desired results. Influence attitudes and opinions of others to gain agreement, acceptance or behavior change.

7.

Adapt to Changes

Adapt and cope with change readily.

8.

Quality of Work

Meeting the requirement for quality of work.

9.

Productivity and Efficiency

Prioritize work and produces work that meets the expected standard of the job.


MINIMUM QUALIFICATIONS

Education

Diploma & Degree in any and/or related

PROFESSIONAL

(i.e. insurance / accounting, etc.)

AMII /ACII / DMII or equivalent insurance qualifications

MINIMUM YEARS OF EXPERIENCE

Minimum of 3 years’ experience in and /or similar role / capacity

SKILLS

(i.e. language, IT software, etc.)

·   Proficient in English

·   Possess good presentation skills

·   Possess good negotiation skills

·   IT literate

PERSONAL QUALITIES

·    Mature personality

·    Able to work independently and as Teamwork

·    Self-motivated

·    Team player

OTHER REQUIREMENTS

·    Achieving result, Initiative & concern for quality



Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?  Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.  

 

In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.


https://www.axa.com.my/


AXA Affin General Insurance Berhad is a joint venture between AXA Group and Affin Holdings Berhad. We are one of the fastest growing general insurance companies in Malaysia, and the No.1 leader in Medical and Health insurance (source: ISM). We provide comprehensive and tailored protection solutions to individuals and businesses in the areas of Motor, Home, Accidental, Travel and Commercial insurance. 
We pride ourselves in conducting business responsibly, and building long-term relationship of trust when serving almost a million Malaysian customers, with over 800 employees in 22 offices, as well as over 4,000 agents nationwide, as well as our brokers and key bank partners.





We are the best organization that demonstrate drive, commitment and tenacity to champion diversity and inclusion with workplace practices that enable our current & future employees to achieve work-life integration. 
So, what are you waiting for? Come and JOIN us!
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