Emerging Customers Analyst - Trainee

Location 75-PARIS, France
Experience level Internships
Job details sector Chief Executive Officer
Apply before 07/23/2017

Period : 6-month internship from July

The AXA Group, world leader in financial protection, supports and advises its individual and corporate customers at every stage of their lives, providing them with the products and services that meet their insurance, personal protection, savings and wealth management needs.
Our areas of expertise are reflected in a range of products and services adapted to the needs of each client across three major business lines: property-casualty insurance, life & savings, and asset management.

Present in 64 countries, the 161,000 employees and distributors of AXA are committed to serving 107 million clients.
AXA chose to gather its central functions within an economic interest grouping (GIE). This AXA head office, based in the 8th arrondissement in Paris, accounts for around 804 employees. With 39 nationalities among its staff, a distinguishing trait of the head office is its strong international atmosphere.

The GIE AXA’s main missions are to:
• Steer the local operating entities in order to ensure the coherence of their strategies, the consistency of their commercial approaches as well as the optimization of the risks and results;
• Defining and coordinating Group policies, different transversal projects and standards, identifying and sharing best practices;
• Supporting the entities in order to help them to grow, to develop their offer, their management and steering standards as well as their risk management.
Presentation of the Department:
AXA’s Emerging Customer team is composed of members at both the Group and Regional (Asia and Mediterranean & Latin America regions) levels. It is in charge of driving the execution of AXA’s micro-insurance strategy, which aims at protecting lower income populations who are progressing economically towards becoming tomorrow’s emerging middle class across high growth markets.
The Emerging Customers team supports local entities in the roll-out of their micro-insurance operations through partnership-building, product development, operations optimization amongst others.
This business model leverages the expertise of MicroEnsure, the micro-insurance specialist player in which AXA has taken an equity stake (46%). When relevant, the emerging customer’s team facilitates the collaboration between MicroEnsure and AXA’s entities.
End clients priorities are central to the AXA Emerging Customers team: we anticipate changing social and individual needs and tailor our products and services accordingly. We are meeting these needs by developing innovative solutions that leverage cutting-edge technologies.
Primary mission
The Emerging Customers team is looking for a profile with strong interest in the financial inclusion space willing to perform a 6 months internship as a business analyst. The primary mission will be to follow-up on the overall financial and operational performance of the business, as well as the generation of new market development opportunities  
Main activities
  • Support the annual planning process, action plan and report generation
    • Generate and continuously improve information dashboards that facilitate access to data across entities
    • Track and monitor all on-going programs on a quarterly basis against their forecast and actual delivery and business case baseline
    • Coordination with all involved stakeholders to ensure timely and accurate reporting
    • Produce clear, accurate and concise documentation, that facilitates decision making at all levels of the organization
  • Develop in-depth studies of specific topics relating to the emerging customers space (alternative distribution channels, market entry)
  • Support business development
    • Conduct qualitative analyses on prospect partners to support new business generation
    • Prepare discussion material to present the Emerging Customers offer to any potential partner

Position requirements
  • Student with Convention de Stage, on final masters year
  • Professional and technical skills
      • Analytical skills / Process oriented with strong planning ability, autonomy  and attention to detail
      • Capacity to consolidate and summarize information from varied sources
      • Ability and taste for writing in English
      • Experience in and interest for developing country problematics
      • Knowledge of financial inclusion is a plus
      • Fluent in English - both written and spoken; French language skills optional but preferred;
      • MS Office: Word, Excel (including pivot tables, working with databases), Power Point, Outlook – advanced level (obligatory) 
        • Ability to create dashboards
  • Interpersonal skills
      • Motivated by an international and dynamic environment;
      • Genuine interest on financial inclusion;
      • Solid oral and written communication;
      • Able to work in a team and also autonomously;
      • Customer oriented;
      • Results focused;

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?  Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.  In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.
The headquarters of the AXA Group, based in Paris 8th, brings together the Group's corporate activities. It coordinates the various entities with the Group's strategy, and is responsible for managing international projects. The headquarters has approximately 800 employees and is distinguished by its strong international culture (39 nationalities).