Contract Manager (Software Asset Management) H/F

Location 92-HAUTS-DE-SEINE, France
Experience level Experienced Hire
Job details sector Information Technology
Apply before Date not available
As part of CESAME’s activities (Central Software Asset ManagEment) for the AXA Group  the Contract Manager, having the responsibilities of one or several contracts, in charge of, is accountable for the contract execution and the referent for all contractual aspects. He/she has to drive the following activities, in coordination with the License manager and the chargeback manager assigned to those contracts, but also Procurement, legal and finance teams :
  • Identify all the elements of the contract to enforce our contractual engagements and implement efficiently a standard process for the execution, including the contractual obligations of all parties, the evolution, the vendor governance and the financial risks (especially in regards to compliance).
  • Anticipate legal and compliance risks.
  • Understand all contract mechanisms (contractual, financial, legal, licensing) to maximize the value of the contract for the benefit of the Group
  • Supervise all the CESAME activities related to the contract, in relationship with all stakeholders (VSP, Group Procurement, clients in AXA entities, Technology domains, etc.)
  • Follow-up and communicate to the customers in the AXA Entities all key elements of the contract life having a financial and/or operational impact on the vendor relationship and on the Client usage.
  • Work with Marketing and Partnership Office to promote Contracts under her/his responsibility
DOMAINS OF RESPONSIBILITY                                                                                                   
For the contracts he manages, the Contract manager is responsible of the contract execution which consists in :
Contract execution :
  • Contract mapping : Identify all documents related to the “Contract” that will structure the relationship with the vendor (MLA, ULA, Appendix, etc.), document it and maintain it
  • Identify & Analyse Financial & Legal Risks. Set up a mitigation plan with Finance and legal teams. Follow up. Contribution to Budget instructions
  • Complete Contract Prerequisites (install inventory tools, user registrations, Full Capacity, Virtualisation, hard capping, etc.)
  • Identify and manage Time Driven Commitments (Reports, Renewals, Declarations, Disclosures…) with the support of the team.
  • Drives initiatives to optimize cost and maximize value of the contract by leveraging all contracts T&C. Recommend to Procurement any legal and financial improvement..
  • Manage scope variation (expansions / divestitures) and execution (services, products, entities)
Inventory and compliance management :
  • Implement a strategy to inventory products in the contracts by leveraging existing tools and Flexera. Liaise with CTO and CIO if needed
  • Anticipate non compliance risks with License manager. Calculate the financial exposure for AXA Group. Set up mitigation plans and follow-up.
  • Address Audit Requests Proactively
  • Work with Marketing and Partnership Office to promote and value contract under her/his responsibility

Governance :

  • Ensure that roles and responsibilities of each stakeholder have been clarified for the global management of the contract (GSM, VS&P, Regions, Group procurement, etc.). Clarify escalation process.
  • Set up and lead the global governance with the vendor on the contract execution side, in partnership with Procurement
  • Support and give strategic directions to the GSM during contract negotiation (Contract negotiation is not under contract manager responsibility) and for contract evolution.
  • Lead the CESAME Community Share vendor information and key contract information. Ensure contribution of license manager to provide information
  • Be the escalation point for operational issues encountered at local level with a vendor
  • Accountable for all activities related to the contract. Manages the activities of the license manager and the chargeback manager in the scope of the managed contracts.
KPI’s - Deliverables                                                                                                                       
  • All contract documents mapped together. Contract Summary template published and filled
  • Contract Obligation and Risks Template published and filled. Mitigation plan available
  • Stakeholders management : RACI matrix for global contract management
  • Governance meeting minutes / Forthnightly reports
  • Communication plan executed
  • Financial situation (balance sheet, cash collection) up to date
  • IntraAXA contracts signed and stored
  • Compliance situation available – Financial exposure mitigated
  • Track records of savings and cost avoidance

  • Software Asset Management and more particularly Contract management skills, legal and financial awareness
  • Knowledge of major vendors is a must (Oracle, IBM) but also SaaS vendors (Salesforce, Genesys).
  • Leadership and management skills, able to evolve in a complex environment with multiple stakeholders (internal and external)
  • Very good communication skills to lead the CESAME community (AXA Entities over the world)
  • Work in a team, build relationship with other team  – Share to succeed
  • Work in an International context – Speak fluently English
  • Group AXA global contracts.
  • Relationships with customers in AXA Group, vendors, Group Procurement, etc.
  • Can manage contracts portfolio up to 50 M€

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?  Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things. 
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

AXA IT was created on January 1st, 2002. It is a fully-owned AXA Group subsidiary, providing AXA Group companies with high quality IT and telecommunications infrastructure management services.
AXA IT operates from 16 locations across the world, employs more than 3,500 people, serves the AXA companies in 57 countries and manages an annual budget of around € 1 billion.

At AXA, we lead an HR policy that encourages diversity, maintains your  professional and private life balance and accelerates the skills and career development : promotion of diversity, remuneration policy, training device, ... Discover everything that makes AXA an employer of choice.
Whatever your job is, we strive to offer you career opportunities. Our goal is to develop your skills to support the transformation of our changing business.