Denis Duverne
Chairman of the Board of Directors of AXA

Our goal is to become the preferred company for all our stakeholders. To accomplish this, we must continue the in-depth work we began several years ago on strengthening our focus on the customer and fostering employee involvement through building a culture of trust and achievement.

AXA's mission is to help customers live their lives with more peace of mind by protecting them, their relatives and their property against risks, and by managing their savings and assets.

As a company whose business is about protecting people, we have a responsibility to leverage our skills, resources and risk expertise to build a stronger and safer society.

Our teams across the world are embracing five values we are not willing to compromise on, under any circumstance: Professionalism, Innovation, Pragmatism, Integrity and Team Spirit. In addition, three core attitudes (being available, attentive and reliable) guide all of our employees in better serving our clients to establish long-term relationships based on trust.

To achieve this mission, we are committed to redefining the standards of our business so we truly differentiate ourselves, and earn the trust of our key stakeholders.

Our business

With over 103 million customers in 64 countries, AXA's strong global franchises and three lines of expertise - Property & Casualty, Life & Savings and Asset Management - provide a distinctive business portfolio. Our business model and strategy have demonstrated their relevance and continue to build on distinctive strengths:

  • Solid position in the markets where we are present;
  • A multi-channel distribution model, allowing customers to decide how they access our products and services;
  • Risk management expertise, which guarantees our financial strength and ability to keep promises;
  • Operational excellence, which allows us to deliver quality products and services at competitive prices;
  • A particular concern for employee development.

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