Social Responsibility

In line with its long-standing commitment to corporate responsibility, AXA formalized its policy in relation to its stakeholders in 2003. These concrete commitments reflect the spirit of accountability that guides the way AXA does business with respect to its various partners.

AXA is also committed to optimizing the impact of its business on and with its stakeholders worldwide, setting out its priorities in a specific section of its strategy in 2005:

• Employees: continually strengthening their skills and commitment with a view to improving performance, with a priority focus on diversity and equal opportunities.
• Clients: consistently delivering efficient services and adapted solutions, while adhering to the highest standard of professional conduct.
• Shareholders: achieving industry-leading operating performance levels in order to create lasting value, and providing them with transparent information.
• Suppliers: assessing their commitment to sustainable development and human rights when selecting suppliers, with AXA's purchasers upholding strict rules of professional conduct.
• Environment: working to reduce paper, water and energy consumption, cutting CO2 emissions, managing electronic waste, gradually incorporating environmental quality standards at AXA's sites, and rolling the environmental reporting system out Group-wide.
• The community: developing corporate philanthropy actions focusing on prevention, social volunteering, local development and the fight against exclusion.

How is the strategy being implemented by the Group and its subsidiaries?

• Employees
  Commitments towards the Group's employees and human rights
  Creating the conditions for performance
  Social dialogue and internal communications
  Promoting equal opportunities
  Individual commitment
  HR responsibilities within the Group

• Clients
  Commitments to the Group's clients and distributors
  Respect for the client
  Management of client commitments

• Shareholders
  Commitments to the Group's shareholders
  Performance
  Transparency

• Suppliers
  Commitments to the Group's suppliers
  Sustainable development procurement strategy

• Environment
  Commitments to environmental protection
  Environmental management system
  Environmental reporting

• Community
  Volunteer work
  Community philanthropy
  Cultural and heritage philanthropy
  Local development and microfinance
  Stakeholder dialog