Operational excellence
The Operational excellence teams help to ensure that our operations generate a genuine competitive edge for AXA through improvement in service quality, shorter turnaround times for service delivery, and gains in productivity, etc.
They partner with business managers to work to continuously upgrade business capability and efficiency in achieving planned business objectives.
On the team, you will be responsible for:
- defining the scope, the objectives and the assessment terms of projects for the sales and distribution family and for the property-casualty and life and savings lines of business
- transforming operational models, organizations and processes, implementing tests and measuring continuous performance improvement
If you are well-organized and independent, possess proven project management skills combined with a creative approach and a passion for excellence in client service, we invite you to explore the opportunities available within our Operational excellence teams. Fluency in English is a must for all positions with international exposure.
Sabine,
Quality Expert, Köln, Germany
I am a Master Black Belt within the AXA Way program deployed in all AXA companies worldwide. My mission is to support other operational departments in using the AXA Way methodology. Based on the six sigma method, this program is about continuously improving quality and efficiency on our processes, putting clients at the heart of its processes and factoring in their expectations. The projects I am dealing with can be either national, only involving one country, or involve team members all over the globe working together virtually!
AXA France
AXA Equitable (USA)
AXA UK